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Removing account and replacing with another. Does it charge?

  • 23 August 2024
  • 1 reply
  • 11 views

Hello,
We have an account with 3 users/Seats. And we were billed for this month.
Now I wasnted to remove one user and replace another one. 

 

Question: 
Will calendly bill us with the new user? 

We don’t want to pay twice this month.

1 reply

Userlevel 3

Hi Jessica03057,

 

Great question! So long as you only remove the user and not the seat, you will be good to go! When a user is removed, their seat remains open to be reassigned to a new user. You can read this article for more information about removing a user but not a seat. Hope this helps!

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