While finishing a call with a client I made the mistake of rescheduling the event we were running right then. I was intending to reschedule the next booked event, as we had just agreed on a later date.
I have a request for support and new feature in relation to this.
Support request:
Is there any way that I can undo the rescheduling of that event? (I’m assuming I can’t create a past and taken event!)
I ask because now my records of number of sessions taken are incorrect, as the session taken this week appears to be in the future again, which effectively gives them a bonus session.
Feature Request:
When managing meetings in the Calendly web app, it will be clear that an event is in progress, so that a host/admin cannot accidentally reschedule a past and run event.
My ideas, FWIW :)
- Put a LIVE! or IN PROGRESS! label next to the current event, if it is to appear in the Upcoming tab after start time.
- Immediately move current events into the Past tab of Meetings page when the start time has past.
The journey I took to reschedule was Contacts > Contact Name > View all Meetings > Reschedule (I’ve included URLs with unique IDs removed).
I’m assuming that the in-progress event hadn’t moved into the Past events tab yet, and that’s how I made the mistake to reschedule that one (I was rescheduling the next meeting, so I expected it to be at the top of the Upcoming meetings list).
