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Community Member
April 6, 2026
Question

accoubt wont upgrade

  • April 6, 2026
  • 1 reply
  • 19 views

Hi everyone,

 

I upgraded to the Standard account on my iPhone, and I can see the subscription showing correctly under my Apple subscriptions.

 

However, the upgrade isn’t reflecting in the app or on the website — both still show me on the previous plan.

 

I’ve tried refreshing, logging out, and logging back in on both, but no luck so far.

 

Has anyone else run into this or know what I might be missing?

 

Thanks in advance for any help!

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1 reply

David
Community Manager
Community Manager
April 7, 2026

Hi ​@David97116 - Thanks for reaching out!

In this case, I’d recommend reaching out to our billing team at billing@calendly.com - They’ll be able to assist you from there!