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Community Member
May 29, 2025
Solved

Adding an additional host ...

  • May 29, 2025
  • 16 replies
  • 625 views

I can not set one on one meetings anymore with my Essentials plan. What is going on?

 

The error message says, that I should change my prize plan and add another host.

 

I don’t understand.

 

Thank for your quick help.

 

Willi

This topic has been closed for replies.
Best answer by David

Hi ​@Willi48445 - Thanks for your patience!
 

Our Product team has confirmed this error affecting one-off meeting creation, where solo account users may see a “Select at least one host” even when there’s only one host on the account. While we don’t yet have a timeline for a fix, we’ve linked your ticket in our tracking system and will keep you updated as soon as more information becomes available.

 

In the meantime, I’ve found that this temporary workaround can help:

  1. Go to your Availability settings

  2. Locate your Holiday settings section (https://calendly.com/app/availability/holidays)

  3. Change the setting from “Other” to any other option (e.g., “United States”), then switch it back to “Other”

 

This refresh seems to correct the error in most cases, and should allow you to continue using one-off meetings while we work toward a permanent fix.

 

Let me know if you have any questions!

16 replies

Community Member
June 2, 2025

I tried it on Firefox. So that incognito - private - window. Same problem.

 

David
Community Manager
Community Manager
June 2, 2025

Got it - Thanks for checking all of this!

I’ll get back with my team and see if we can track down the issue. I’ll let you know once I have any updates.

Community Member
June 2, 2025

Thanks David. Good night

 

David
Community Manager
DavidAnswer
Community Manager
June 3, 2025

Hi ​@Willi48445 - Thanks for your patience!
 

Our Product team has confirmed this error affecting one-off meeting creation, where solo account users may see a “Select at least one host” even when there’s only one host on the account. While we don’t yet have a timeline for a fix, we’ve linked your ticket in our tracking system and will keep you updated as soon as more information becomes available.

 

In the meantime, I’ve found that this temporary workaround can help:

  1. Go to your Availability settings

  2. Locate your Holiday settings section (https://calendly.com/app/availability/holidays)

  3. Change the setting from “Other” to any other option (e.g., “United States”), then switch it back to “Other”

 

This refresh seems to correct the error in most cases, and should allow you to continue using one-off meetings while we work toward a permanent fix.

 

Let me know if you have any questions!

Community Member
June 15, 2025

Thanks indeed. This work-around is the solution.

Also for the meeting poll that I tried out earlier today and which did not work neither without the fix that you suggested.

Thanks and best regards, Willi

Community Member
June 15, 2025

Oh boy. This made my day!

I can continue to use Calendly as I wish.

Haven’t received an answer from the official channel though, but the community platform resolved the problem elegantly.

Thanks for keeping me updated about the final fix.