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Dr13770
Community Member
October 20, 2025
Solved

Android app not opening

  • October 20, 2025
  • 3 replies
  • 205 views

Recently my Android app stopped opening - it stays stuck on the screen with the logo. I uninstalled and reinstalled and it opened again but is now freezing again. Any suggestions for rectifying this - it’s creating major problems for me.

This topic has been closed for replies.
Best answer by David

Hi ​@Dr13770 - A couple other things I’d recommend in case those don’t work.

  1. Try clearing out the Calendly App’s cache and data through your phones settings:
    1. Open the Settings app on your Android-powered device
    2. Navigate to “Apps” or “Applications” (depending on your Android version)
    3. Select the app for which you want to clear the cache.
    4. Tap “Storage”
    5. Tap “Clear cache”
  2. I would also make sure that you’re on the latest version of Calendly and there are no pending updates in the store.
     

Let me know if this works!

3 replies

David
Community Manager
David
Community Manager
October 20, 2025

Hi ​@Dr13770 - Thanks for reaching out on this.

A couple a things I would check here in this case:

  • Check your WiFi/Data connection
  • Try restarting your phone
  • Check for any software updates

Let me know if any of this works!

David
Community Manager
DavidAnswer
Community Manager
October 23, 2025

Hi ​@Dr13770 - A couple other things I’d recommend in case those don’t work.

  1. Try clearing out the Calendly App’s cache and data through your phones settings:
    1. Open the Settings app on your Android-powered device
    2. Navigate to “Apps” or “Applications” (depending on your Android version)
    3. Select the app for which you want to clear the cache.
    4. Tap “Storage”
    5. Tap “Clear cache”
  2. I would also make sure that you’re on the latest version of Calendly and there are no pending updates in the store.
     

Let me know if this works!

D
Dr13770Author
Community Member
October 24, 2025

Hey there David,

Clearing the cache worked - thanks so much.

Isla

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