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Community Member
September 21, 2026
Question

Booking events

When providing times in gmail for a customer to book an event using the Calendly plugin for Google, I often run into issues where a time is unavailable.  I have checked the days/times and there are no events listed nor do I have anything marked as “busy”.

 

I have received the troubleshooting and when clicking on the reason why the hour isn’t available it says:

CALENDAR - This time slot overlaps with a busy event on your Google Calendar

 

Has anyone had this happen and hopefully has a solution? TIA

1 reply

David
Community Manager
Community Manager
September 22, 2026

Hey ​@Kelly33887 - Thanks for reaching out!

A lot of times when this happens I recommend disconnecting and reconnecting the Google Calendar from Calendly. This usually helps to clear up any errors like this!

Let me know if the issue persists after doing so.