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Mike66771
Community Member
September 27, 2024
Question

booking on unavailable time

  • September 27, 2024
  • 1 reply
  • 62 views

Clients are able to book on my calendar for times that are already blocked.  All calendars appear to by synced.

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1 reply

jillian
jillian
Community Member
September 27, 2024

Hi @Mike66771!

It’s possible your calendars need to be reconnected, but before you do that I’d start off with the Troubleshooting Availability Tool. This helps you figure out why times that should be blocked are available and vice versa. More info on it here: https://help.calendly.com/hc/en-us/articles/223145627-Using-Calendly-s-Troubleshoot-Tool

Once you’ve got a cause (it’ll tell you), we’re here to help if needed!

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