Calendar Sync Issue: Conflicts in Google Calendar are not being respected

Question

I am experiencing an issue where my booking link is allowing invitees to schedule meetings during times that are marked as "Busy" on my connected Google Calendar.

I have already verified the following:

Check for Conflicts: My "Check for conflicts" settings are pointed to the correct Google Calendar.
Event Status: The events in my Google Calendar are explicitly set to "Busy" (not "Free").
I have connected and disconnected my calendar in calendly again and again ...
I did check for time zone conflicts
There is no way to choose specific calendar in my free account (Although my events are in my primary calendar)

David · Answer

Hi ​@Ali00818- Sorry to hear this is going on!Do you have any examples you can share for us to look a bit closer at whats going on? If you haven’t already, could you also try using ourTroubleshooting Tool?I’d like to see if Calendly is picking upanyevents from your calendar at all. You can use this guide to walk you through the process:https://help.calendly.com/hc/en-us/articles/223145627-How-to-troubleshoot-unavailable-times-that-should-be-available#h_01J5ECSP8D62EHCKFFQXF9N12YLet me know! I can take a closer look from there.

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