Calendly appointments are correctly creating an Outlook 365 meeting and a Zoom session, however when a client cancels in Calendly, the cancellation is not showing up on Outlook or Zoom.
Question
Calendly cancellations are not synching to Outlook 365 or to Zoom
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Hi
The first thing I would try is disconnecting and reconnecting your Outlook calendar to see if the cancellations start appearing after.
If not, I would work with our support team by emailing support@calendly.com or by chatting in for quicker assistance. They’ll be able to dig into this from here!
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