Community Member

Question

Calendly Incorrectly Schedules British Columbia Appointments After November 1, 2026

19 replies
738 views

British Columbia has adopted permanent UTC−7 beginning November 1, 2026. This is already an issue for anyone scheduling Calendly appointments that take place after that date.

During my testing, I confirmed that Calendly is continuing to treat British Columbia as part of “Pacific Time – US & Canada”, which follows U.S. Pacific daylight saving rules.

For example, I scheduled a 9:00 AM meeting in British Columbia for November 6, 2026. The booking page correctly showed 9:00 AM, but the event was added to my Google Calendar as 10:00 AM.

I’ve reported this to Calendly Support, and they’ve confirmed that this is not expected behavior and that it’s been escalated to their product and engineering teams for investigation.

I’m posting here because this affects anyone scheduling appointments with people in British Columbia after November 1, 2026, not just my account.

If you’re in British Columbia, or regularly schedule meetings with people in British Columbia, I recommend testing a booking after November 1, 2026. If you see the same behavior, please report it to Calendly Support as well.

One way Calendly could address this issue would be to extend the existing “Arizona, Yukon Time” option to include British Columbia, since all three jurisdictions will observe UTC−7 year-round.

I’d appreciate any updates from the Calendly team on how support for British Columbia’s permanent time zone will be implemented.

T

tommyj

Employee

Thanks for flagging this and for the detailed report, @timstringer. We sincerely apologize for the inconvenience.

We're aware of the issue with British Columbia's permanent UTC-7 time zone and how it's currently being handled in our scheduling. This is something we take seriously, and we're prioritizing a fix to ensure appointments are scheduled correctly for anyone in British Columbia or meeting with BC-based attendees.

We really appreciate you testing this thoroughly and reporting it to our support team—that kind of feedback is invaluable. We'll have an update for you soon.

Thanks again for bringing this to our attention and for being part of the Calendly community.

timstringerAuthor

Community Member

Thanks for the update, @tommyj! It’s good to hear that Calendly is prioritizing a fix.

One point I’d like to emphasize is that this isn’t a future issue. Appointments that take place on and after November 1, 2026 can already be booked today, and they’re currently being scheduled incorrectly for British Columbia.

What is the expected timeframe for resolving this? This information is important as I determine whether I can continue relying on Calendly for my two businesses. I’ve been using Calendly for years and have been very happy with your service. However, accurate scheduling across time zones is critical.

T

tommyj

Employee

We are currently deploying a fix to resolve this issue. You can expect this to be fixed by end of week. Thanks for flagging and your patience as we addressed this for our users.

timstringerAuthor

Community Member

Thanks for the update, @tommyj. I just did some testing and confirmed the issue is still present. When do you expect the fix to be deployed?

D

DAVID02088

Community Member

2 months to roll out a fix that is this simple technically?... It was deemed a priority... and rightly so, since it affected everyone. That worries me regarding the issue I recently raised in another thread. It also affects everyone and prevents customers on Mac/Safari (a lot of people) from booking appointments.

How did you manage the problem during those two months, @timstringer ?

T

trevor.lampe

Employee

Hello Everyone!

My name is Trevor, and I'm a Developer Support Specialist with Calendly.

Update on this case! Our Engineering team determined an issue with the "preview" window after releasing this time zone update and has since applied a new update to resolve the issue. Moving forward, users that are in the impacted time zone area "British Columbia/Vancouver" can use the new time zone "Vancouver" and it should display the correct time on the event type settings, preview tool and live booking pages.

We're still working on determining the best label system for these new time zones as well as working on a new time zone for impacted users Alberta, so feel free to reach out to us at support@calendly.com for questions regarding this open ticket!

S

swylie

New Community Member

Heads up that Manitoba, the other province besides British Columbia and Alberta moving to Permanent Time (i.e. opting out of Daylight Savings Time) will need an option. They are moving to use UTC - 5:00 all year round.

J

Jacob08032

New Community Member

This is a useful heads-up, especially for anyone relying on Calendly for appointments across time zones. A one-hour shift between the booking page and Google Calendar could easily lead to missed meetings. Hopefully Calendly can update the British Columbia time-zone handling before November 1, or provide a clear workaround for affected users.

G

GinaMaria87320

New Community Member

I’m in AZ. Calendly got it RIGHT in Availability and WRONG in Events.

PLEASE CORRECT so they at least match!!!

M

Martin83741

New Community Member

Hello all, as a BC user I've updated my availability setting to the PDT/Vancouver time zone. However, the glitch has extended as far as having a one hour slot that I opened in my custom availability booked by two different students in one hour periods--this should not happen! Screenshots below if I can post them.

New Community Member

New Community Member

Thanks for bringing this to everyone’s attention! 🙏 Hopefully, the Calendly team can resolve this before November 1 to avoid scheduling confusion. 🕒🤞 Appreciate you sharing the details! 👍

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