Calendly pro 500 error (Oops something wrong happened) appearing when customer try to schedule meeting
My customer (who uses Calendly pro) is currently experiencing an issue where his customers are not able to book him. I get the issue below (Error server 500). In the other pictures, I have left the network traces. This have been ongoing for 3 days, and we use calendly for his barbershop and he is not able to work properly anymore.

The payload;
{
"analytics": {
"referrer_page": "profile_page",
"invitee_landed_at": "2025-10-05T23:53:01.848Z",
"browser": "Chrome 140",
"device": "undefined Windows 10",
"fields_filled": 2,
"fields_presented": 0,
"booking_flow": "v3",
"seconds_to_convert": 29
},
"embed": {},
"event": {
"start_time": "2025-10-08T12:00:00-04:00",
"location_configuration": {
"kind": "physical",
"location": " 2003 Rue de Chambly, Montréal, QC H1W 3J3",
"data": "I/CQPPdzg+cFiBzioFT1LT8fB+y1IhxrLihxxFixKHLjC4xh+7uUllQF6WgZ+bgxOacrS5lUCpDzmgUXd1CJY0og8lF9l4O93qKiWbOvdPPQudUrmLzpyxj7zmTn/bvMM88SBiJ26l3gVbpcNfHM+JzgXJgr+8inqvKJEen3Q7OptdoDq6GZHG9yvWDrYyyvHA==--0aFeSwja/J3DUx/M--6iojXWvH6iCcrU9hrwGiCQ==",
"phone_number": "",
"additional_info": ""
},
"guests": []
},
"event_fields": [
{
"name": "Téléphone",
"format": "phone_number",
"required": true,
"position": 0,
"answer_choices": null,
"include_other": false,
"value": "+1 438-985-2987"
}
],
"invitee": {
"timezone": "America/New_York",
"time_notation": "12h",
"full_name": "Test1",
"email": "test1@gmail.com"
},
"payment_token": {},
"recaptcha_token": "0cAFcWeA4JsTUE4Z2BAhTQAH53A-Cy2Zc15EEvl2vUW0lULh1NEBAW-0r9w-Po-g7OBl3y0f9WnawDm9GniM-AfkFBc_e0RAxUyugqj6k4cNVJo1z7-vvGXHJshKLQrT1zeiQR1Oy6BylAam7nKHtYDvLc6Al-mnnBl-OTjkWJiNmYmiZhU1BBUXHGTEwqlrqw4ieAaQs8a3lpJl0zMSwOGS2py1-SaqR-oZePESSlGSIcIOXoWo7AJ-CtzmsMciDDHdZnrW4qhSfLKqhVrGNpXiFxc0lrJzHAyoncd5CF2VCdiWDa0jqjqQToqDEjfqrL2hnJxbgz2xRs8hKDZQzjzQNUUS4hQJe9gVH7YipUGmbUS4n39katR8u7LmqZed5wLpE8u3hwqW-plOhvqzl8N5uoHFOdNTJ6czx247aCurNxEy8mpwIjFURXw74XcFzQ3qDJqCNHaj0_EOVi1D-XfhzVDbgIVq-SzWAHbcPv7vEUvYmyrxLDi0ARIuCDniq1fBn2LT0heJ5JXwph4RCux61bViEvHCJMQCRMk5oc_zxl4q2K2ilwnjZ67zkzhqkUPFIUXcZcTGCj-2kMvtx6V7aExQoaX_rFSamFtEKpY1XkFi3fzE6tMQY3-Z2eEdIrDQe0KpsQsbzKHRQhBcl0r7eTeiGIJbVVLEHRacgY4uWhLty6pGsIsJt1btlsugJ2SiLvc8yQnB-6DqiBj4sk2CJC9PhJqfbpT5WUeh1t0c4G9DpktT0YQvDge8D_LzWbwYIl7GlYpeRy6KLHioEzFDPiI6BTXyYw0Xv2rT9rr3JSln0RVzpfDO9nhcnPRUx9OwS9yiFsCXAHHMD_LyBA1TAfUtQtSa5Z70qbE48XKXOJ9tzDxt7avi7dfOjqCKzs76edzauZGVn5nTIzwZwZG8a8whcDw1D1x2vEK3-j6I5Mj4wR1vknRE78ZXw5ywVODDe1ShXIYIbkR2Q7Yo4UksADgxA1Bf82pnFDfWJc6n08zRTpV5RRKb9yCgM62YOgd-OVzZ7xGcH-fUdhoYfZ4RhyAnHKNEX5NS4h9BvAs_Q-BbREkh549e0iKlsBarNpQKQIeyxz82nd6RkruOckDyMHtDk3VlnW8LCOXkmtlnRBX9ASin6njoJicqFWykUS-kzhV3siCKZuT2Hbl-9Q-2X9HAV0WE636Mg0x5_z-C3toHjZ0ySpnIKm-DgrexEKU-ihjAyqsns0MYNrr0sdPkDHC2CGeK24pXy4acKlB97aSKkdLDEl2gYoecYk0hcetXHEv0hucWUhfy-UNoRZ2at96_v0Ky04RPIcxziOCr13OLcyJaO_47dLCo3mvwG4-UXxJmpL-fei9_mVSz5Ww9nzUO3oIP0AZMwDr8WCcxoDTZ5QyHq2-x9yQWJSIgaCXXPWqwYTJUpSTjg8OI8WAOXr6UNEKqnQkWk2UQ7NWV4knNdbLOI9BS2PqtppkIPFbOknmPAYSHUSZqFzNL0H9qpmrwPhWzpFqQg0DsJiriwgFy2hXPnW0xEm5hdca5p2638fJ5A5QISjFonHH5nX2lT_6MygcZ772y6jbcy2aGaRKXCOPMm3uyfEIb5W-ZQ-DvpbCKuvM-7KJTRQUuphpr5lKx6VUifkB8p5fgDqOPgrcNlb7_FhvYvYv64oTz1s-HqAuHj8i2A4OBIcEMO_4hWyc6GBgBlocqtPdqyDEhK07w1Fa8ixGFI4klOjQORAhVXOWLDrBghtF6Ik947ybyuFUf_51JfjPOP8nugUR2ZGmB5Qc0Tl0MsEhNRGHCF5QwK2uc1cA0cmS8yaLI_cXpzYJgcOQGjo6Ea6G-dt2XP_97lHrgU377iVQok_j4Lft_35FeC0zcsjqRnLKAMZPQccrI2TOoR8UQ3RROcDZ2HKAUZZ3QxfCYWQacb5hCWLg1vKLVdxD4HVz_4R0ujlDxGMKpIbuIjBhUve-lMCticxAv9ZAYr-NbZjV8C8wUBmiasZ7pYSnXcODQcbsb2mF0EycpSOj6z7y7UrLQo1IXVSws3Lx8RNoeEWUDP-E5HPdA_GUye3WLIqqXU7YGQyQ-WbSRzQ7joxetqqoGKQVf2NRFPvz1uJFQiw0YC8x172x0U9-aYr9R7vSBW1L3qjy18pjNELhbaDvJzuoc59h8R0KhMWXFN-NV5Qew0uFhtIBxOiDqkCW688WB0HcD0qdC2P-TmmjoR-vQ",
"tracking": {
"fingerprint": "abad7f53f7d4e87e4c4ca29a80ba994b",
"stytch_telemetry_id": "e88790d2-5412-4aaa-a3e2-81ee52c969ee",
"stytch_telemetry_expires_at": 1759708639616
},
"scheduling_link_uuid": "xtd-qhr-j8g",
"locale": "fr",
"verification_code": null,
"event_type_uuid": "e344fdc0-31df-46ab-923c-047159fadb40",
"booking_code": null
}
