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Leslie55812
Community Member
November 3, 2024
Question

Calendly says I'm busy in my google calendar when I'm not

  • November 3, 2024
  • 1 reply
  • 58 views

I’m trying to open some extra availability in Calendly, but it says I can’t because my Google calendar shows me busy then. My google calendar is empty that day. 

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    1 reply

    David
    Community Manager
    David
    Community Manager
    November 4, 2024

    Hey @Leslie55812 !

    Thanks for reaching out on this - A few things we can check here!

    First,  you will want to confirm which Calendars are connected to the account, and verify which sub-calendars it might be looking at over on the Calendar Connections page:
     


    Second, you can use our ‘one-off’ event type editor to display events that Calendly is picking up from your Calendar at specific times. Just go to your home page, and select ‘Create, then select ‘One-off’. It will display a page like this and you’ll see any events that might be blocking that time:
     

    Third, one quick thing you can try is disconnecting (By selecting the trash can icon), then reconnecting the calendar again. Sometimes events could get caught in a “Limbo” state, but this would help to clear any of those out. Afterwards, you can check the event to see if it works!


    Could you try these steps and see if they help? Beyond this, you can get in touch with our support team who can help dig into this further about specific events in your Calendar. 😁

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