Calendly doesn’t see when I’m busy or doesn’t recognize the already existing events on my Outlook calendar?
Synchronisation the other way around is okay however, and I can get new appointments from Calendly that go straight into my outlook calendar. Yes, I already updated my schedule conflict options.
Hi
In this case, the first thing I recommend is disconnecting and reconnecting your calendar from Calendly: https://calendly.com/app/availability/calendar_settings
This will allow the connection to refresh and hopefully be able to pick up those events as conflicts.
Lastly I’d also double check that the correct sub-calendars are selected, as well as your events are marked as Busy in outlook.
Give this a shot and let me know if it works!
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