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Question

Can I schedule on behalf of my customer without their email address?

  • October 20, 2025
  • 1 reply
  • 16 views

I want to start entering my appointments that I schedule by phone through Calendly but I don’t always get their email address.  Can I just enter the cell phone number? 

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1 reply

David
Community Manager
  • Community Manager
  • October 21, 2025

Hi ​@Korin68728 - Thanks for reaching out.

At this time, a email is required to book an appointment in Calendly, there is not a way to book it with only the phone number.

However we’ve gotten this as feedback before so I’ve sent it off to our product team to review! Hopefully we’ll see more on this in the future.