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Question

Cancel meeting links not working

  • April 1, 2026
  • 4 replies
  • 11 views

Anyone else having an issue where the cancel meeting simply does’t cancel the meeting?

 

The links are in the meetings, if I click the link it takes me to the page. I select canel event and the page looks like it refreshes but nothing happens, the meeting isn’t canceled.

4 replies

David
Community Manager
  • Community Manager
  • April 1, 2026

Hi ​@Ryan65285!

Is this happening within a specific web browser like Chrome? Can you test this same process out by using Microsoft Edge, Safari, ect?

Let me know!


  • Author
  • Community Member
  • April 1, 2026

We primarily use Edge so its definately happening there. 

I will also note that its intermittant, sometimes it works, sometimes it doesn’t. 

I will have to wait for the next one that doesn’t work and try another browser.


  • Author
  • Community Member
  • April 1, 2026

Had one where the user could not cancel using Edge, went to Chrome and it canceled as expected.


David
Community Manager
  • Community Manager
  • April 2, 2026

Got it - Thanks for testing!

In this case, I’d recommend having them clear cache and cookies from Edge, then testing again. As it seems to be browser based.

Let me know if you have any questions!