Cancel meeting links not working

Forum|Forum|4 months ago
April 1, 2026
5 replies
391 views

Anyone else having an issue where the cancel meeting simply does’t cancel the meeting?

The links are in the meetings, if I click the link it takes me to the page. I select canel event and the page looks like it refreshes but nothing happens, the meeting isn’t canceled.

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Best answer by David

Got it - Thanks for testing!

In this case, I’d recommend having them clear cache and cookies from Edge, then testing again. As it seems to be browser based.

Let me know if you have any questions!

David

Community Manager

Hi @Ryan65285!

Is this happening within a specific web browser like Chrome? Can you test this same process out by using Microsoft Edge, Safari, ect?

Let me know!

R

Ryan65285Author

Community Member

We primarily use Edge so its definately happening there.

I will also note that its intermittant, sometimes it works, sometimes it doesn’t.

I will have to wait for the next one that doesn’t work and try another browser.

R

Ryan65285Author

Community Member

Had one where the user could not cancel using Edge, went to Chrome and it canceled as expected.

DavidAnswer

Community Manager

Got it - Thanks for testing!

In this case, I’d recommend having them clear cache and cookies from Edge, then testing again. As it seems to be browser based.

Let me know if you have any questions!

R

Ryan65285Author

Community Member

It does appear that clearing cachce does solve this problem.