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Ali72103
Community Member
September 3, 2026
Question

Canceling and Rescheduling Bug

  • September 3, 2026
  • 2 replies
  • 37 views

I am unable to reschedule existing appointments. The screen freezes so this forces me to cancel the appointment, and then set it up from scratch. When I do this, the appointment does not delete from my Google calendar. It used to. So not I have to also delete it from my calendar. I have asked for a live person to help, as the AI is not helping.

2 replies

David
Community Manager
David
Community Manager
September 3, 2026

Hi ​@Ali72103 - Thanks for reaching out and reporting this!

Our team is aware of the issue and is looking into it. I don’t have a timeline for a fix just yet, but I’ll keep an eye on it!

Let me know if you have any questions.

Alex76682
New Community Member
September 6, 2026

That sounds especially frustrating because the rescheduling issue is forcing you to cancel and recreate the meeting, and then you have to clean up the Google Calendar event separately.

Since Calendly has confirmed that the team is already investigating the issue, hopefully the fix will address both the frozen rescheduling screen and the calendar sync behavior. It would also be useful to know whether the Google Calendar issue is considered part of the same bug or a separate problem.

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