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Community Member
September 3, 2026
Question

Canceling and Rescheduling Bug

  • September 3, 2026
  • 1 reply
  • 9 views

I am unable to reschedule existing appointments. The screen freezes so this forces me to cancel the appointment, and then set it up from scratch. When I do this, the appointment does not delete from my Google calendar. It used to. So not I have to also delete it from my calendar. I have asked for a live person to help, as the AI is not helping.

1 reply

David
Community Manager
Community Manager
September 3, 2026

Hi ​@Ali72103 - Thanks for reaching out and reporting this!

Our team is aware of the issue and is looking into it. I don’t have a timeline for a fix just yet, but I’ll keep an eye on it!

Let me know if you have any questions.