I was charged by Calendly through an inactive email and received no notification. I saw the bill on my credit card statement. I have emailed calendly multiple times without any response. It is very frustrating when I had no idea I was being charged. What can I do? I no longer use calendly.
Hi
In this case, can you go ahead and send a new email to billing@calendly.com from your Gmail address? (I’d also include to make sure they are responding to your gmail as well) In order to confirm the account, I’d also include the email on file for this account, along with the last 4 digits of the credit card on file, so they can review further.
I won’t be able to action this from my end, but if you send all of this over, they can assist further from there.
Let me know if you have any questions!
Thanks for reaching out David! I did provide billing@calendly.com the linked email address. Unfortunately I am able to log in since it has been inactivated. I haven't heard anything for a few days. Is there anything else I can do?
Hi
If you have any questions let me know.
Reply
Sign up
Already have an account? Login
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginLogin to the community
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.