charge without authorization

Hi ​@Janna73444 - I checked with support to see where this was at - It looks like there is some trouble sending an email to the business address.

In this case, can you go ahead and send a new email to billing@calendly.com from your Gmail address? (I’d also include to make sure they are responding to your gmail as well) In order to confirm the account, I’d also include the email on file for this account, along with the last 4 digits of the credit card on file, so they can review further.

I won’t be able to action this from my end, but if you send all of this over, they can assist further from there.

Let me know if you have any questions!

Thanks for reaching out David! I did provide billing@calendly.com the linked email address. Unfortunately I am able to log in since it has been inactivated. I haven't heard anything for a few days. Is there anything else I can do?

Hi ​@Janna73444 - I’ve reached out to them and let them know the situation. I can’t confirm when exactly you’ll get a response,  but we’ll make sure to get this resolved!

If you have any questions let me know.