Hi everyone,
we downgraded our Calendly account to the free plan before the next billing date, so the paid subscription should have been canceled.
Despite this, we were still charged.
This is obviously not correct, and we’re now trying to figure out how to resolve this and get our money back.
Has anyone experienced this before?
What exactly did you do to successfully get a refund?
Is there a specific way to contact support or escalate this issue?
Any advice or experience would be really appreciated.
Thanks in advance.
