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Community Member
September 3, 2025
Question

Chat Box not working

Anyone know how to contact customer service or support? The Chat box seems permanently out of order.

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    2 replies

    David
    Community Manager
    Community Manager
    September 4, 2025

    Hi ​@Marc85351 - Sorry to hear you’re having issues with the chatbox. 

    We have an article written up with some steps to help resolve it, You can follow the article here: Troubleshooting access to chat

     

    Let me know if you have any questions!

    Marc85351Author
    Community Member
    September 7, 2025

    Thanks for the reply. I was able to solve my problem.