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Question

Connecting meta pixel to Calendly

  • 12 December 2023
  • 1 reply
  • 180 views

I followed the steps to connect my meta pixel to my calendly account but when I’m trying to test the event in the events manager, nothing happens. Anyone know how to fix this?

Hi @Alexander63024 

That's a great question! It may take a few minutes for events to show in the Meta Event Manager, even after sending test traffic in the Test Events tab.

To confirm your pixel is working, you can:

  1. Add the Meta Pixel Helper extension to your Google Chrome browser (it's only available in Chrome). For more details, view About the Meta Pixel Helper.
  2. Visit your Calendly landing page and event scheduling page. As you navigate the page, the Pixel Helper popup will show any errors.

Please note though, if your visitors use Firefox, the browser’s default settings may block pixels. You may want to recommend that your visitors use another browser for best results. 

If all else fails, you can disconnect and reconnect your pixel. Here are steps to do this in your Calendly account:

  1. In Calendly, select Integrations, then Meta Pixel.
  2. On the right, select Disconnect.
  3. Select Disconnect again to confirm.

Additionally, it’s always a good idea to clear your cache and cookies (steps below) and to make sure you are running the most up to date version of your browser.

 

How to clear browser cache

Browser Link for steps
Chrome https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari https://kb.wisc.edu/page.php?id=69468
IE 11 https://kb.wisc.edu/page.php?id=15141
Edge https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history


I hope this helps! Please let us know if the issue persists!