Hi ​@Tara78564 - Thanks for reaching out!

Just to confirm, if you look up that users email in the contacts page, do they still appear? If you were to log into an incognito window, or through a different browser, do they show as deleted?

You may just need to clear your browsers cache and cookies, then try recreating the contact. You can follow the steps here: https://its.uiowa.edu/services/how-clear-cache-and-cookies-your-web-browser

Let me know if you have any questions!

Thank you I will try that!

I tried that & it still says I can’t add the contact because the email is already used. Any other ideas?

️thank you!

Hi ​@Tara78564 - I think anything additional from here would require taking a look at the contact page itself - In this case, I’d recommend sending screenshots of this error over to our support team. This way, you don’t have to post personal info on the public form.

You can chat in, orsupport@calendly.com to get in contact! Let me know if you have any questions.

Will do! Thanks