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A
ACM80701
Community Member
April 8, 2024
Question

customer service chat down and booking page ERROR

  • April 8, 2024
  • 3 replies
  • 120 views

Booking page error for myself and those booking. How to contact customer service for resolution when Customer service chat is also down?

This topic has been closed for replies.

3 replies

Kelsi
Kelsi
CalPal Emeritus
April 8, 2024

Hey there @ACM80701 - I am so sorry this happened!
Our live chat support is up and running now - if you aren’t able to connect, please clear your cache and cookies and then try again! (Clearing your cache should also help with your booking page error - but if it does not, our support team will be able to sort that out!) 


How to clear browser cache

Browser Link for steps
Chrome https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari https://kb.wisc.edu/page.php?id=69468
IE 11 https://kb.wisc.edu/page.php?id=15141
Edge https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history


If this does not resolve your issue, please let us know and send any further screenshots or details that might help us troubleshoot! I will do my best from here to assist! =) 

Kelsi - Calendly Community
    A
    ACM80701Author
    Community Member
    April 8, 2024

    Looks like my booking page came back when the Customer service chat did. Thanks.

      Kelsi
      Kelsi
      CalPal Emeritus
      April 8, 2024

      Looks like my booking page came back when the Customer service chat did. Thanks.

      Ah - that is WONDERFUL news! You are very welcome, of course. We are always just here to help. Let me know if you run into any issues - I’ll be here all evening! 

      Kelsi - Calendly Community
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