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Question

Deleted/cancelled event is still blocking the slot in Calendly

  • October 8, 2024
  • 2 replies
  • 118 views

Hi,

I know there was another similar topic raised 3 months ago, but it did not solve our problem :
1. I connected my Google Calendar
2. I booked a test meeting via Calendly
3. I deleted that meeting in my Google Calendar
4. The slot is yet no longer available in Calendly

I disconnected the calendar and re-connected it...still not working
There is no troubleshooting report from Calendly

Any idea of how to solve this problem?

Thanks!

Franklin
 

This topic has been closed for replies.

2 replies

jillian
Community Manager
  • Community Manager
  • October 8, 2024

Hi @Franklin!

It sounds like you’ve done every single thing I was going to instruct you to do and I think having someone look into your account might be more helpful (not something we can do here on Community for privacy reasons). Mind reaching out to my peers in Support here?


  • Author
  • Community Member
  • October 22, 2024

Hi Jillian,

My colleague has the exact same issue...I tried to reach out to the support team but I am not eligible to get help from someone as I am not under a paid plan. So...I have to pay to solve an issue?

I would appreciate a bit more help from Calendly please.

Thanks

Franklin