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Question

Disable Basic Notification Emails When Using Custom Workflow Emails

  • June 6, 2026
  • 0 replies
  • 6 views

 

Disable Basic Notification Emails When Using Custom Workflow Emails

I have created my own confirmation and reminder emails through workflows, but Calendly is still sending the default Basic Notification emails, resulting in duplicate emails being sent to invitees.

 

I noticed that some Basic Notifications, such as Email Reminders, can be turned off, but Email Confirmation and Email Cancellation do not appear to have an option to disable them.

 

Is it possible to completely disable these Basic Notification emails and only use custom workflow emails instead?

 

Thank you!

Kind regards, Lydia