Does anyone know how to add a zoom link - see message in description?

5 replies
476 views

We couldn’t add the Zoom meeting link to your scheduled Calendly event. Contact your invitees or update the calendar event to add video conferencing details.

This topic has been closed for replies.

DavidAnswer

Community Manager

Hi @Amanda12170 - Thanks for reaching out on this. It looks like Zoom ran into some issues adding that link to your meeting.

In order to fix any current bookings please complete these steps:
1. Log into Calendly
2. Navigate to your Integrations and Apps settings from the left side Navigation menu
3. Select the Zoom Application
4. Disconnect your Zoom account
5. Reconnect to your Zoom account
6. Reschedule any bookings showing the "Action Required" error. Calendly will generate a new Zoom meeting link once the booking has been rescheduled.

Let me know if you have any questions on this!

DavidAnswer

Community Manager

Hi @Amanda12170 - Thanks for reaching out on this. It looks like Zoom ran into some issues adding that link to your meeting.

In order to fix any current bookings please complete these steps:
1. Log into Calendly
2. Navigate to your Integrations and Apps settings from the left side Navigation menu
3. Select the Zoom Application
4. Disconnect your Zoom account
5. Reconnect to your Zoom account
6. Reschedule any bookings showing the "Action Required" error. Calendly will generate a new Zoom meeting link once the booking has been rescheduled.

Let me know if you have any questions on this!

B

Brett86481

New Community Member

This happened to one of my teammates too yesterday, first time we’ve seen this and its previously worked fine for this user.

M

Monica73258

New Community Member

This happened to me too. Looks like Calendly and Zoom have an issue at the moment. It was previously working fine and my account is linked.

A

Amanda12170Author

Community Member

This was resolved in the end by disconnecting and re connecting zoom again - must have been a calendly issue as i hadn’t done anything differently!

M

Monica73258

New Community Member

I also disconnected and reconnected zoom - seems to be working.

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