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Community Member
June 9, 2025
Question

Domain change, locked out of account

  • June 9, 2025
  • 1 reply
  • 56 views

I changed my email domain last week, and now I cannot access my calendly account to change it within the account.  The only option appears to be setting up a whole new account, but I can’t get in to my old account to delete it and I’m paying for it.

 

Have emailed Support 4 days ago and yet to hear back.

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    1 reply

    David
    Community Manager
    Community Manager
    June 10, 2025

    Hi ​@Jules24480 - Thanks for reaching out.

    Sorry to hear this is going on! But going through Support is the best way to resolve this. I can follow up with them today to see if we can get someone to take a look.

     

    If you run into anything else in the meantime, let me know!