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Alan36153
Community Member
June 26, 2025
Question

Endless Recaptcha for block bookings

  • June 26, 2025
  • 3 replies
  • 244 views

I book my clients in for them on the Calendly system, but increasingly I’m finding that the recaptcha system is kicking in and it’s quadrupling the time I need to book my clients in!  Sometimes the recaptcha (like today) went through TEN screens to finally let me book the client in!  Is there any way of switching this off? Otherwise Calendly is getting canned. 

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3 replies

David
Community Manager
David
Community Manager
June 26, 2025

Hi ​@Alan36153 - Thanks for reaching out, sorry to hear you’re running into this?

Are these clients being booked under your account? Or are you booking them under other hosts?

If you’re booking them under your events, I’d recommend using the Book Meeting button, on your Contacts Page instead. This gives you a booking page specific to you that is a bit more simplified: https://calendly.com/app/contacts/user/me

The public facing booking page is susceptible to spam attacks, so we implement the recapcha when it sees multiple bookings happen in a short amount of time. I can take this to my team to see what can be done for this.

Let me know!

A
Alan36153Author
Community Member
June 26, 2025

Thank you, I’ll try that. 

S
Stevec
Community Member
July 9, 2025

Hi, I’m having exactly the same problem and need it sorted immediately as I’m losing clients, bookings and payments. I send my clients the “Send booking link” and they book through that. Please help asap!

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