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Charles77004
Community Member
November 13, 2025
Solved

Event availability does not agree with overall Availability and yet, when 'previewing' event availability it does. What is going on?

  • November 13, 2025
  • 4 replies
  • 169 views

Availability on Saturdays is 10-10:30 am only.

Event type Scheduling also shows Saturdays 10-10:30 am only.
Clicking ‘Preview’ at foot of Event panel, however, shows available all day Saturdays.

 

What is going on? How to fix it?

This topic has been closed for replies.
Best answer by David

Hi ​@Charles77004 - Got it, thanks for clarifying.

One thing to check is to make sure the availability is set to 10:30am, instead of 10:30pm. I have seen it happen a couple times, so let me know if it works!

If not, can you send me a screenshot of the availability setup? I can take a closer look from there.

4 replies

David
Community Manager
David
Community Manager
November 13, 2025

Hi ​@Charles77004 - Thanks for reaching out!

Are you trying to be available only on one Saturday? If thats the case, you can add date-specific hours within the event here:
 

 

You’ll just want to be sure to remove all of your weekly hours first, in order for the date to show up correctly!

Let me know if you have any questions!

C
Charles77004Author
Community Member
November 13, 2025

Thanks David. But no, I am not trying to specify it for just one Saturday. I want all Saturdays to be available only 10 - 10:30 am.

Even though that is specified in both Availability and Event, people are able to to book into that event at, eg, 2:30pm.

David
Community Manager
DavidAnswer
Community Manager
November 13, 2025

Hi ​@Charles77004 - Got it, thanks for clarifying.

One thing to check is to make sure the availability is set to 10:30am, instead of 10:30pm. I have seen it happen a couple times, so let me know if it works!

If not, can you send me a screenshot of the availability setup? I can take a closer look from there.

C
Charles77004Author
Community Member
November 13, 2025

THANK YOU!    A simple mistake that I had made. I had selected 10:30Pm instead of 10:30Am.

All corrected now. Thanks again.

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