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Question

Event availability does not agree with overall Availability and yet, when 'previewing' event availability it does. What is going on?

  • November 13, 2025
  • 4 replies
  • 10 views

Availability on Saturdays is 10-10:30 am only.

Event type Scheduling also shows Saturdays 10-10:30 am only.
Clicking ‘Preview’ at foot of Event panel, however, shows available all day Saturdays.

 

What is going on? How to fix it?

4 replies

David
Community Manager
  • Community Manager
  • 2014 replies
  • November 13, 2025

Hi ​@Charles77004 - Thanks for reaching out!

Are you trying to be available only on one Saturday? If thats the case, you can add date-specific hours within the event here:
 

 

You’ll just want to be sure to remove all of your weekly hours first, in order for the date to show up correctly!

Let me know if you have any questions!


  • Author
  • Community Member
  • 2 replies
  • November 13, 2025

Thanks David. But no, I am not trying to specify it for just one Saturday. I want all Saturdays to be available only 10 - 10:30 am.

Even though that is specified in both Availability and Event, people are able to to book into that event at, eg, 2:30pm.


David
Community Manager
  • Community Manager
  • 2014 replies
  • November 13, 2025

Hi ​@Charles77004 - Got it, thanks for clarifying.

One thing to check is to make sure the availability is set to 10:30am, instead of 10:30pm. I have seen it happen a couple times, so let me know if it works!

If not, can you send me a screenshot of the availability setup? I can take a closer look from there.


  • Author
  • Community Member
  • 2 replies
  • November 13, 2025

THANK YOU!    A simple mistake that I had made. I had selected 10:30Pm instead of 10:30Am.

All corrected now. Thanks again.