Event with multiple sign ups

Hi ​@Lauren33170 - Thanks for reaching out!

Yes this is doable! In this case, you will need to use our Overlapping Events feature that I go over in this article here:

In your case, you’ll need to create an event for each service like:

• Botox
• Facials
• Chair Massage

From there, head over to the Free/Busy rules and set it so each meeting overlaps the other two, but not itself. This will allow you to operate each event during the same time period. In the end, it will look something like this:
 

So Botox will ignore Facials and Chair Massage.
Facials will ignore Botox and Chair Massage

So on and so forth! A little more complex, but let me know if you have any questions!

Hi David,

 Ok...I did that and it was very helpful..thanks!

One more issue cropped up. The event is 11am-3pm There are four events built in. 

Chair Massage with Amanda in 15 min. intervals

Facials with Megan in 30 min. intervals

Facials with Karissa in 30 min. intervals

Botox with Eric in 20 min. intervals

I have those intervals added but the calendars for Botox (20 min.) and Chair Massage (15. min.) are displaying only 30 min. selection intervals. Here is the link so you can see: 

https://calendly.com/indulgebyherring

Many thanks for your help!

Hey ​@Lauren33170 - Thanks for getting back, glad to hear its working out!

Sounds like you might just need to adjust your start time increments, by default, they’re set to 30 minutes. I’ll add some instructions below:

 

How can I update my start time increments?

You can update the start time increments of an event type at any time by following these steps:

1. Navigate to your event type’s settings page by clicking on the event type from your home page. 
2. Select More Options at the bottom of the editor.
3. Select Booking Page Options, and the option will be here:

   

    

4. Set your desired start time increment.
5. Click Save Changes

Let me know if you have any questions!

​@Lauren33170 - are you using calendar invitations by chance? If so, I think I found the issue.

The availability rule works by matching the calendar event title, not the event type.

For this to work you’ll need to update the calendar invitation title to include the event name:

 

​@Calforce50652 I am not using invitations. 

​@David any ideas?

Thanks!

​@Lauren33170 - Thanks for confirming. To look into this further would you be able to provide the following information for a specific time that should be available, but is not:

1. A screenshot of your calendar for the event time that should be available
2. A link to the Calendly event type date / time that should be available

Lastly, could you also enable troubleshooting and click on the unavailable time to confirm why it is unavailable? I’m wondering if perhaps it is another setting that is causing the issue unrelated to this feature.

https://help.calendly.com/hc/en-us/articles/223145627-How-to-troubleshoot-unavailable-times-that-should-be-available