Skip to main content
Community Member
February 8, 2024
Question

Every time a meeting is rescheduled, a new Microsoft Teams meeting is generated. Can I get it to stop?

  • February 8, 2024
  • 18 replies
  • 1786 views

I have had attendees get very confused, and meetings be missed, because the attendee rescheduled. It generated a new Microsoft Teams link. I don’t know how, but they will end up using the link from the first meeting and not the second one. I’m not sure why it has to change. In Outlook when  you update an appointment, the Teams link doesn’t change.

I  believe the user has to remove the old version of the meeting from their calendar. We even send them an email TELLING them that the Teams link has changed, and sometimes they ignore it and we still have issues. 

I don’t know how to resolve this.

This topic has been closed for replies.

18 replies

Community Member
February 19, 2024

Okay thanks! That link you shared showed a screenshot that maybe lets you control it on an individual level, not organization. I tried that, but it didn’t work. Likely because the calendar I use to book meetings is shared with me and a teammate. I’ll keep digging and see if I can turn that off - it’s got to be it. 

Thanks!

jillian
Community Member
February 19, 2024

Just did a bit more digging and it appears you should also check the add-in too. More on that here and here.

New Community Member
February 20, 2024

I am having the exact same issue. I have Outlook disabled, adding online meetings, We only integrated Zoom with Calendly. Any time I manually change a calendly meeting time/date, it adds Teams (in addition to the existing Zoom meeting)(. Veery frustrating. 

jillian
Community Member
February 20, 2024

Oh @Nick85631. Sounds like you’ve definitely got to check out some of the links we’ve been exploring in this thread so far (scroll up; you’ll see them in blue). If you’ve only integrated Zoom with Calendly but are still seeing Teams meetings being added, that sounds like the same issue with Outlook automatically adding Teams meetings to all new calendar appointments.

We wish you luck! Let us know if we can help at all from the Calendly side of things.

Community Member
February 20, 2024

I am having the exact same issue. I have Outlook disabled, adding online meetings, We only integrated Zoom with Calendly. Any time I manually change a calendly meeting time/date, it adds Teams (in addition to the existing Zoom meeting)(. Veery frustrating. 

Misery loves company! I was wondering if Microsoft started doing this, why we would be the only Calendly customer having this issue. Right now, I’m waiting on a help desk ticket internally to see if they can turn it off on our shared calendar. If you’re using your own account without any fanciness, are you able to toggle that switch off and have that work? The first link Jillian shared shows you where it is.

New Community Member
February 20, 2024

I’ve always had “add online meetings to all meetings” disabled in Outlook. This is frustrating.

jillian
Community Member
February 20, 2024

Be sure to check and see if you’ve got the add-in as well @Nick85631. Looks like there are two places that can cause this. Links about that are in the post from me right before your first post.

If I had to take a wild guess, I know most organizations don’t roll out Microsoft updates the moment they hit and sometimes they’re fairly delayed (to give IT/security time to review). When I search for this issue (Google results here), there is a wild influx of this being asked about in July/August 2023, so it likely was a specific version/update that introduced either new functionality or a new bug. In fact there’s talk about a bug in this thread (about half way down).

So sorry you’re both dealing with this. I wish us Calendly peeps could help you more!

New Community Member
February 20, 2024

Details on this issue:

Title: Some users' new meetings created in the Outlook desktop client may automatically include Microsoft Teams meetings.

Root cause: Some recent changes intended to optimize the Microsoft Teams meeting add-in for the Outlook desktop client interacted negatively with the code path leveraged in specific older Outlook desktop versions, subsequently resulting in impact.

 

https://learn.microsoft.com/en-us/answers/questions/1334386/how-to-disable-teams-meeting-by-default-when-creat