I use Calendly for managing Sales Calls. I have a Team Event with several Sales Representatives in it, and when a prospect books a call it gets assigned to one of them. In the Team Event, I only have the next 4 days open to book calls, because I’ve noticed that when prospects book a call more than 4 days since they saw the marketing they arrive to the call too call and end up cancelling.
The issue that I’m running into (that is making me lose a lot of time) is that sometimes a prospect writes to the Sales Representative before the call because something came up and they need to reschedule. But they want to reschedule on a date that is not yet open on the calendar because it’s more than 4 days ahead…
So when this happens, the Sales Guy writes me, and I have to go to the Team Event, change the Availability from 4 days to 7 days or whatever, then reschedule the call myself to the new date, and then change the Availability back to 4 days.
This is quite frustrating, so I wanted to ask if you could improve the product so I could give my Sales people permission to reschedule calls on any date, or at least 7-14 day ahead instead of whatever I set up in Availability. Right now I have to handle this kind of requests several times per week and it’s driving me nuts! 😅
Question
Feature Request: Better rescheduling permissions
Sign up
Already have an account? Login
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginLogin to the community
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.


