Does Calendly have a feature to prevent clients from cancelling a session within 24 hours policy. Desperetly need this feature. Is this too hard for Calendly?
Question
Feature to Prevent clients from cancelling appointments past the policy
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Hi
This is not an included feature at this time, but I’m still collecting feedback so I can send this off to our product team! What I advise users to do in the meantime is to remove the Cancel & Reschedule links thats included in the Calendly emails. This way, they need to reach out to you directly if they want to make any changes to their schedule.
You can find the steps here on how to change this: https://help.calendly.com/hc/en-us/articles/28926585452951-How-to-include-cancel-and-reschedule-links-for-invitees
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