Getting billed on a non-existent account?

Hi ​@mmcc007 - Thanks for reaching out!

In this case, there should be a chat pop up on that page, its possible it could be blocked by uBlock or something similar:
 

I’d recommend using a different browser, or you could create a new account and chat in directly there.

Otherwise, you can billing@calendly.com to reach out to our team directly!

Let me know if you have any questions.

​@David Thanks for the prompt response. 
As you suggested, I turned off uBlock Origin extension for this website (calendly.com) and reloaded the page. The chatbot pop-up appeared. 

 

You probs should  not depend on cookies to run the chatbot. 
Nevertheless, thanks for fixing it for me!

I have tried to get support for a billing issue for more than 6 months. I continue to get billed for two instances of “teams” which I do not use nor understand what the hell it is. No matter how many tickets I place or emails I send requesting support, I get no response. So yesterday I finally contacted the Attorney General for the State of Georgia and learned that there are numerous complaints about Calendly not responding to NON-Enterprise clients. If anyone else has this issue, contact the AG in Georgia and they can help direct you.