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Jaime50603
Community Member
August 27, 2024
Question

Group of meetings cancelled

  • August 27, 2024
  • 2 replies
  • 126 views

I just received a number of cancellation notices from meetings I had on May 28, 2024.  Our Outlook automatically gets archived regularly and it looks like my calendar has been archived through that date (05/28/2024).  I’m wondering if that’s the reason for the cancellations?  What’s odd is I’ve never received these cancellation notices before even though I’ve been using the software for 18 months.

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2 replies

Sean Marlin
Sean Marlin
Community Member
August 29, 2024

Hi Jaime50603,

 

In this case I’d recommend reaching out to our Customer Support Team as this could have been caused by a number of issues that would be difficult to diagnose on a forum. They can walk through every potential problem with you live → Contact Customer Support

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    Jaime50603Author
    Community Member
    September 3, 2024

    Thanks for the recommendation, Sean!  I actually connected with a very helpful member of the Customer Support Team and a ticket for this issue has been opened.

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