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Question

Help! I cannot unsubscribe it's costing me a fortune for no usage

  • July 21, 2025
  • 1 reply
  • 96 views

Why can’t I cancel my subscription.  the chat bot raises a request that is not actioned. I am so frustrated. I can’t talk to a human.  I have tried and failed several times to cancel and I’m paying over a year for no usage whatsoever.  I can’t find a way to talk to anyone at Calendly.  Can anyone help???

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1 reply

David
Community Manager
  • Community Manager
  • July 21, 2025

Hi ​@Arabella00158 - Thanks for reaching out.

Do you still have access to that specific account? If so, any subscription changes can be actioned from the billing page here: https://calendly.com/app/admin/billing

If you do not have access to the account, I’d recommend emailing our support team directly and include the following:

  • The email on the account
  • the last four digits of the card thats being used

You can email this over to support@calendly.com and they would be able to look into this for you!