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Michelle61685
Community Member
May 20, 2025
Question

Help! Maximum number for event error

  • May 20, 2025
  • 12 replies
  • 228 views

I hope someone can help.

I have a group event set up and changed my max number from 20 to 15. 

At first when I did a test to see it was updated, it showed the remaining number for the original maximum number. 

Now it shows the available number for the new maximum.

Meaning, I have 12 booked into my event. I changed the max number to 15. It was originally 20. At first it showed as 8 still remaining after I reduced the number to 15. Now it shows as 15 available spots but I have 12 booked in!!! I am scared that the 12 booked in are not anymore???? 

Should I also see those who have booked in upcoming meetings like I do for single, non group bookings? 

 

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    David
    Community Manager
    David
    Community Manager
    May 23, 2025

    Hi ​@Michelle61685 - Glad to hear its all fixed now!

    At this time, there is not a way to disable rescheduling within a certain time-frame. You can include a cancellation policy, but it still does not prevent a user from rescheduling.

    I’ll pass this along to our product team so they can review. Hopefully this is something we’ll see in the future!

    M
    Michelle61685Author
    Community Member
    May 24, 2025

    Okay great thank you

    Yep got it in my cancellation policy but is then up to me to enforce. Would be great if the system could lock out rescheduling within a time frame you set. 

     

    thanks for all your help!

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