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Question

Help me access the chatbot to access a real person for help

  • July 17, 2026
  • 2 replies
  • 24 views

I need to speak with a real person to get my availability working. 
The chat box doesnt work on the multiple browsers and devices I have tried 

2 replies

Allie M
Community Manager
  • Community Manager
  • July 17, 2026

Hi Tess, 

I’m so sorry you’re having trouble with your availability. Feel free to reach out to support@calendly.com to troubleshoot your specific issue. That being said, I’ve also passed this along to our support team to reach out to you directly. 

Best, 

Allie


hamid
Employee
  • Employee
  • July 17, 2026

Hi Tess, Hamid here with the Calendly team. Sorry to hear you’re having this issue.
 

We fixed this issue in our latest app update (version 4.0.0). Could you please update your app and confirm that you're using the latest version?
 

If you're still experiencing the issue after updating, please check whether your phone's browser has a content blocker or pop-up blocker enabled. It may be preventing the new browser window from opening, which is required to access the chatbot.

Let me know if you're still having trouble after trying these steps, and this should resolve the issue.