How can customers contact me with a question before an event?

Question

I want to let customers send me a question or provide information not collected at the time of booking. I also want to let potential customers whose schedule does not mesh with mine contact me directly for a one-off scheduling request. Is this possible with the free plan, and if not, which is the lowest paid level for which it is possible?

David · Answer

Hi ​@AY6LFSDMnhKm- Thanks for reaching out!While there is not a direct feature for this - A lot of users will just include their email or other contact info within their event description. So in the event the invitee can’t find a time, they can contact you directly.Otherwise, there are not any other features on the free plan to support this - If you use our standard plan, you can use workflows to contact invitees automatically with forms or ways to collect additional information.Let me know if you have any questions!

Sign up

Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.

Login to the community

Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.