Hi everyone, we use Calendly for booking appointments with our clients – fully connected to Microsoft Outlook. Previously, we used Microsoft Bookings. 

Here’s the issue:
Our appointments are set to a default duration of 2 hours, which is appropriate for many sessions.
However, some appointments end up being shorter or longer in reality.

So far, we haven’t found any way to manually adjust the duration of an existing booked appointment – either in Calendly or via Outlook.

This creates two major problems:

• Available time slots remain blocked in the calendar when the actual session was shorter
• Or the appointment runs longer and overlaps with another booking

Both cases result in lost bookings and revenue, which is becoming a serious issue for us.

My question: Is there any way to manually change the time or duration of a booked event, without cancelling and rebooking it?

We’d really appreciate any help or suggestions – thank you!