Skip to main content
Question

How do I reassign my premium Calendly account from my work e-mail which is not actual anymore, but still billed to my personal account I want to use?

  • 13 August 2024
  • 2 replies
  • 22 views

How do I reassign my premium Calendly account from my work e-mail which is not actual anymore, but still billed to my personal account I want to use?

Hi @Yulia60544!

If you’re still able to login to your Calendly account, you can change your login email by following the directions on this page: https://help.calendly.com/hc/en-us/articles/360038853374-Change-your-login-email-or-login-method

If you’re unable to login to your Calendly account, I’d recommend reaching out to our Support team to figure out how to go about making the change. You can start that process here: https://help.calendly.com/hc/en-us/requests/new


Hi @jillian  thank you for your reply, unfortunately there is no option to put text into "how can we help you?” box. Can someone please reach me out via my e-mail julia.vlasenko4@gmail.com and help me with the instructions I need to follow to reassign my account? I can provide the work email I use before, the dates and data in the card which is used for monthly payments.

 

Let me know my next steps please,

 

thank you in advance,

Yulia