How do I Turn Off Notetaker?

Question

I’ve tried repeatedly to turn off notetaker. I have the following issues:

One - it shows up twice.

Two - I don’t have it turned on but it starts anyway, which is a HUGE problem when other managers invite me into a meeting in Outlook.

Three - I totally deleted my account and created a new one, being sure NOT to do anything with notetaker, and it still starts.

Four - I can’t prevent it from starting, and it just pops up and remains on even if I leave a meeting.

How can I actually, completely turn off Notetaker or do I just need to find another product?

David · Answer

Hi ​@Rader04325- Sorry to hear this is going on.Couple things to confirm:Did you recreate your account today with the same email?If you go to the notetaker settings page, does it show that its enabled here?https://calendly.com/app/personal/ai_notetakerIf its showing as disabled, I’d recommend reaching out to our support team to see if there is something external happening here, they’ll have more insight in whats going on in the backend. You can either chat in through your account, or email support@calendly.com.

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