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Question

How do I update the location it is putting the wrong info?

  • March 17, 2026
  • 1 reply
  • 1 view

hello, I have updated my zoom with a new passcode, and when the calendly pulls the information it is putting the old outdated passcode...how do I update the location setting in the email ? or can I manually add the info I want and remove integration from zoom? what is the best thing to do? 

I just want the correct passcode to go in the email and zoom is all updated and set up correctly but calendly is not providing the right info. 

 

thank you! 

1 reply

David
Community Manager
  • Community Manager
  • March 18, 2026

Hi ​@NinaPerezCharismaCalibrator - Thanks for reaching out!

If this hasn’t updated for you yet, one thing you can try is disconnecting and reconnecting Zoom from your account here: https://calendly.com/integrations/zoom/edit

This will allow it to update so any future booked events are configured with the new passcode. Keep in mind, any events booked before you made the change may not update retroactively, so you could either send them a new updated link, or rebook them so it sends them the updated information.

Let me know if you have any questions!