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Question

How fix Calendly integrating free Zoom rather than my paid account?

  • March 23, 2025
  • 1 reply
  • 22 views

When anyone schedules a Calendly meeting with me, it is limited to 40 minutes (free Zoom account) even though I have a paid Zoom account with no limit on. meeting length. 

Calendly is using the correct email of my paid Zoom account

I’ve deleted and re-installed the integration per Calendly’s troubleshooting instructions, but it does not fix the problem.

Otherwise the integration works fine.  

I need Calendly to be usable for longer meetings -- how resolve this?

This topic has been closed for replies.

1 reply

David
Community Manager
  • Community Manager
  • March 24, 2025

Hi ​@Suecross323 - Thanks for reaching out!

This is interesting - Are you able to create longer meetings if you do it from Zoom’s side instead? The duration should match whatever is set in Calendly. In this case, I’d recommend reaching out to Zoom’s support team to look into this, there might be an issue with the account itself.

Eitherway, there is nothing we can do on our end to change this, so it would be up to Zoom to look over it.

Let me know if you have any questions!