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Hello, how do we ban a bad customer? I want to prohibit certain customers from making appointments. THANKS

Hi @Fabien40375,

There is currently no way to ban customers from making appointments, but we are looking into creating various mechanisms to prevent abuse and spam.

In the meantime, you could use routing to help prevent scheduling with unwanted domains. More on that here: https://help.calendly.com/hc/en-us/articles/9769567129367-Routing-Forms-Best-Practices