Hi, I’m running into an issue with my calendly event, when a prospect starts entering a phone number as the location of the 30 minute event, they see a US flag but as soon as they start typing in the phone number (without the +1), the US flag goes away and prospect gets error on phone number stating missing country code. Has anyone run into this before and if so, were you able to solve it and how?
Let me know. Thanks!
Hi
This is something our team is aware of and working on! As soon as I hear any update I’ll let you know!
As a workaround until this is fixed you can prefill the “+1” in the link to ensure that it automatically shows the country code number in phone input. For example, using the link - https://calendly.com/d/cxpp-pt5-m4k?a3=+1 - will automatically show the “+1”.
You can add ?a3=+1 to your calendly url (make sure to change a3 to a1,a2, etc depending on which question number corresponds to the phone input).
> First, I’m not a programmer person.
If you are able to share your Calendly link I can update the link to include the “+1”. The instructions below explain how it works.
https://help.calendly.com/hc/en-us/articles/226766767-How-to-pre-fill-invitee-information-in-your-Calendly-link#h_01JS29PDYPP74DK53N9ZBSXCDK
> Second, then what happens when it gets fixed?
It continues to work the same - when the bug is fixed it’ll work exactly same whether the prefill is there or not.
If you are able to share your Calendly link I can update the link to include the “+1”. The instructions below explain how it works.
This is a problem that appears to be over one year old! Does this mean that it has to be added manually to the link for each meeting? Or can this be embedded in the Calendly code, so that when new folks sign up they don't have this problem with the country code? If so, could you explain in a little more detail how to do that? I did read the support page that you referenced. BTW, since this issue appears to be over a year old, this would make an excellent tutorial video for your YouTube channel. Thank you very very much!!
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