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Question

How to get rid of this error

  • December 4, 2025
  • 4 replies
  • 60 views

What does this mean as it prevent me for moving further into my scheduling 

 

4 replies

David
Community Manager
  • Community Manager
  • December 4, 2025

Hi ​@Kelly-Anne60858 - Are you getting this error on the mobile app or somewhere else? 

Let me know!


  • Author
  • Community Member
  • December 4, 2025

Hi there 

I am receiving that only on the mobile app 


David
Community Manager
  • Community Manager
  • December 5, 2025

Got it, thanks for confirming ​@Kelly-Anne60858 ! 

Our team has identified an issue with the mobile app causing theses issues.Our development team is currently looking into the disruption.

I’ll update the thread once I have more information.


David
Community Manager
  • Community Manager
  • December 8, 2025

Hi ​@Kelly-Anne60858 - Our engineers are working on some solutions now, let me know if you’re still running into these errors!

You should also see an update in the app store, I recommend you update the app as soon as its available. :)