Invitee Count displaying incorrectly in workflow

Question

I have a workflow for a group event that sends an email that includes the total invitee count. However, the number displaying (37) is higher than the actual limit set on the meeting (35 attendees). The invitees count number also doesn't add up to the amount of cancellations on the event either. Why is it displaying something higher and how can I ensure that the workflow is sending the correct number?

David · Answer

Hey ​@LGomes- Thanks for reaching out on this!I’d recommend reaching out to our support team on this one, they’ll want to take a closer look at your account and setup to really see whats going on behind the scenes.You can either chat in or email support@calendly.com!Let me know if you have any questions.

Sign up

Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.

Login to the community

Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.