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New Community Member
September 17, 2024

Invitee's timezone not being shown.

Hello,

I’m based in Vietnam. My clients are in Europe and USA. When I share my link with them, my timezone is shown to them and not their local time. I have read as many articles on this forum as I could find about this and taken all the steps I read, but still no luck sorting it out. My settings are as such: 

 

If anyone knows how to fix this issue I would love to hear from them as my clients are getting annoyed because of the resceduling...even though I keep telling them ‘’Don’t forget to pick you local time zone!’’ before booking. 
Many Thanks
KG

This topic has been closed for replies.

1 reply

Sean Marlin
Community Member
September 17, 2024

Hi @Podcraft54160, 

 

Unfortunately, in this scenario, Calendly is limited in it’s ability to detect your invitees calendars. While our settings work seamlessly when calendars are set up correctly, if an invitee is using a VPN or has their calendar set to a different timezone, this will throw off Calendly’s ability to ‘detect’ their correct timezone. I’m leaving an article below all about Calendly and timezones.