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Magnit60866
Community Member
August 4, 2025
Question

Meetings go into Client calendar in an incorrect time zone

  • August 4, 2025
  • 14 replies
  • 220 views

 

We have a meeting booked at 10:30-11:00am Central Time in the Calendly system. My client is seeing this same meeting in her calendar as 12:30-13:00 Pacific Time. This client operates out of San Jose, California so Pacific Time is correct, however Pacific Time is 2 hours behind Central Time, whereas this meeting has gone into her calendar as if Pacific Time was 2 hours ahead of Central time. Can you think of why this would have happened, and what can we do to resolve?

 

Please note, I have already confirmed our account settings to ensure they are showing the correct time-zone, and as this is an in person event, I have also “locked the time zone.

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    M
    Magnit60866Author
    Community Member
    August 5, 2025

    Hi David, I’m trying to find the green checkmark that you are referring to? Can you tell me where should I be looking for it? Attached is a screenshot of the meeting

     

    David
    Community Manager
    David
    Community Manager
    August 6, 2025

    Hi Aga!

    In this case, the Green Checkmark would appear in your connected Calendar when using Calendar Invitations as the notification type. It would look something like this:
     

     

    Just make sure you’re using Calendar Invitations by following this article: https://help.calendly.com/hc/en-us/articles/14078580813335-Calendly-scheduling-notifications#h_01JRZMYHNTA50F7VY3A908RZQW

    Then, if you are, you can check your calendar to see if you have that greencheck mark on the invitee. This would mean they received and accepted the Calendar Invite.

    M
    Magnit60866Author
    Community Member
    August 6, 2025

    Hi David, it looks like I don’t have a scheduling page so I cannot follow the guide you sent me above

    David
    Community Manager
    David
    Community Manager
    August 6, 2025

    Hi ​@Magnit60866 - Your scheduling page is just your events page where you can make and manage all of your event types. You can select this link to go there directly: https://calendly.com/event_types/user/me

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