No Response from Calendly for over one week

3 replies
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I have reached out to Calendly customer support for one week. My team of 7 recruiters has not had the Calendly bot attend any TEAMS meeting for since October 2. As there is no bot attending the meeting, we have no AI notetaker either. Why is their support so miserable? I expect a refund as I’m paying several hundred dollars a month for this service.

David

Community Manager

Hi @Craig55074 - Thanks for reaching out. Sorry this is the experience you’re having with Notetaker.

I’ll take a look into the ticket to see whats going on!

C

Craig55074Author

Community Member

Your product was great until now. Your customer service hasn’t been good. You still need someone to go on line with screenshare. I have sent endless screenshots to your techs. I have everything hooked up correctly. I have unconnected Outlook and reconnected it. Tests still fail. Your BOT isn’t showing up on my hosted meetings, nor anyone on my team. Thus, we have no AI notetaker and haven’t since October 2.

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